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Restoration Technical Institute and The Language of Leadership Join Forces to Elevate Leadership Development in the Building Services Industry

November 6, 2023

Contact: Lisa Lavender, COO
Phone: 610-926-0223

Restoration Technical Institute and The Language of Leadership Join Forces to Elevate Leadership Development in the Building Services Industry

Reading, PA-based Restoration Technical Institute (RTI) and The Language of Leadership, headquartered in Bend, OR, are thrilled to announce a dynamic partnership dedicated to enhancing leadership skills within the restoration, cleaning, and related building service sectors. Central to this collaboration is a shared commitment to empowering individuals for success.

Erik Berglund, the visionary Founder and CEO of The Language of Leadership, has emerged as a leading authority in the field of effective leadership practices. Through his extensive expertise, Berglund has curated a range of courses, curriculum, and complementary programs.

The alliance will provide service providers with convenient access to leadership development resources via This initiative will initially feature a rollout to RTI's Digital Training Solution, encompassing The Language of Leadership's foundational courses "Welcome to the Language of Leadership" and "Expectations," along with the eBook "The Big 4 Excuses and How to Handle Them."

Furthermore, our offerings will encompass a comprehensive eLearning course, complimentary webinars, and the development of a High-Performance Learning Journey, affording participants the opportunity to convene on a monthly basis.

Berglund emphasizes, "You can add all the organization, structure, and strategy you want, but if your management team (at any level) cannot hold people accountable in a constructive and positive way, you are going to lose people and profits.”

“This collaboration not only bridges a crucial gap in expertise, but also synergizes with our methods and approaches. Erik’s program helps overcome a common obstacle to implementing training in the workplace, which is found in our ability to effectively and constructively hold individuals accountable for applying their training on the job," stated, Lisa Lavender, COO, Restoration Technical Institute.

While service providers may invest in cutting-edge technology, training, best practices, standardized processes, and strategic development, the linchpin remains the capacity of organizational leaders to effectively communicate and drive these initiatives forward.

About Restoration Technical Institute:
Established in 2012, Restoration Technical Institute is an approved IICRC school specializing in top-tier training for professionals in the restoration, cleaning, and allied industries. Offering a diverse array of learning options, including their signature Digital Training Solutions, live classes, and self-paced eLearning, RTI is dedicated to imparting knowledge, fostering passion, and inspiring success for both individuals and enterprises. We champion the application of Standards of Care, process adherence, and best practices, with a mission to instill happiness, pride, and innovation in all we serve.

About The Language of Leadership:
The Language of Leadership is a battle tested, tactical framework that is designed to help burned out, exasperated and underperforming leaders take back their time and sanity. Leadership doesn’t have to be this hard. Building a highly accountable team, and leading them with confidence, is possible when you speak The Language of Leadership fluently. We are passionate about transforming the way leaders ‘speak with’ and ‘listen to’ their people - we aim to empower leaders to develop a highly accountable team that’s fully engaged and living up to its potential. Leaders who confidently speak The Language of Leadership work less, earn more, and enjoy their job (and lives) way more!

Improving Performance Through Learning: A Practical Guide to Designing High Performance Learning Journeys, by Robert O. Brinkerhoff, Anne M. Apking, and Edward W. Boon.

IICRC Announces 2024 Board of Directors


IICRC Announces 2024 Board of Directors

LAS VEGAS – [October 17, 2023] – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has announced the election of six director positions for the 2023-2024 Board of Directors.

Official elections were held during the IICRC’s September Shareholder meeting on September 24, 2023, in Las Vegas, Nevada.

New members of the 2022-2023 Board include Darren Foote and Craig Powers.   

The official elections for IICRC’s Board Officers took place during the regularly scheduled meeting on October 12, 2023.

“The past year has been a great success for the Institute as we continue to see progress in our operations and service to IICRC Registrants and Certified Firms,” said IICRC Chairman Carey Vermeulen. “As we welcome the newly elected members to the IICRC Board, we’re excited to see what the future brings for the Institute and the industries we serve.”

The IICRC is proud to announce the 2023-2024 Board of Directors and Executive Committee:

• Carey Vermeulen - Chairman
• Joe Dobbins - Chairman Elect
• Kevin Pearson - Past Chairman/Director
• James Tole - 2nd Vice-President
• Leslie Anderson - 3rd Vice-President
• Casey Clark – Treasurer
• Tony Macaluso – Secretary
• Robert Blochinger
• Mark Drozdov
• Mark Cornelius
• Bill Luallen
• Craig Jasper
• Darren Hudema
• Darren Foote
• Craig Powers
• Darrell Paulson - Honorary Director

For more information about the IICRC, please visit

The IICRC is a global, ANSI-accredited Standards Developing Organization (SDO) that credentials individuals in 20+ categories within the inspection, cleaning, and restoration industries. Representing more than 54,000 certified technicians and 6,000 Certified Firms in 22 countries, the IICRC, in partnership with regional and international trade associations, represents the entire industry. The IICRC does not own schools, employ instructors, produce training materials or promote specific product brands, cleaning methods or systems. For more information, visit
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