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Restoration Technical institute is pleased to announce our new strategic partnership in education. 

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FOR IMMEDIATE RELEASE                                              Contact: Lisa Lavender, COO

May 5, 2020                                                                            Phone: 610-926-0223


Reading, PA, Restoration Technical institute is pleased to announce our new strategic partnership in education. 

ISSA's Cleaning Management Institute Partners with Restoration Technical Institute on Online Training & Education

NORTHBROOK, Ill.—May 5, 2020—ISSA, the worldwide cleaning industry association, has announced that its Cleaning Management Institute (CMI) has formed a partnership with the Restoration Technical Institute (RTI) to deliver online training and certifications to professionals in the design-build, restoration, commercial cleaning, maintenance, and interrelated industries.

As part of the agreement, CMI and RTI will launch the RTI Online Learning Institute, powered by ISSA. This digital platform, available at, will feature diverse courses on topics including water damage and intrusion, flooring and substrates, restorative cleaning, and building materials and construction for professionals to improve their knowledge and skills. Additionally, the platform enables students to learn, track their coursework, and earn certifications that position them for success in their careers.

"The Restoration Technical Institute provides a variety of educational opportunities that meet the needs of many of ISSA's current members. As we continue to work with professionals in the restoration industry, we discovered synergies with the RTI team, which has established a strong track record in its niche," said Brant Insero, ISSA director of education, training, certification, and standards. 

The RTI Online Learning Institute will feature a curated selection of RTI e-learning courses and ISSA content that is specific to the cleaning and restoration industry. Both RTI and ISSA will develop new content to provide restoration professionals tools to grow their businesses.

"We are thrilled by the opportunity to work closely with CMI. Our values in delivering quality education while inspiring pride and innovation are in complete alignment. We are all committed to providing resources that contribute to the success of individual professionals and their organizations. CMI has a track record of excellence in developing certified programs both in person and online, and we could not ask for a better partner in expanding our online offerings," said Lisa Lavender, RTI chief operating officer.

RTI and CMI will host their first virtual workshop, the IICRC Water Restoration Technician course, May 11-21. For more information on additional virtual workshops hosted through the CMI and RTI partnership, visit

About ISSA

With more than 9,300 members—including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members—ISSA is the world's leading trade association for the cleaning industry. The association is committed to changing the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. Headquartered in Northbrook, IL, USA, the association has regional offices in Mainz, Germany; Whitby, Canada; Parramatta, Australia; Seoul, South Korea; and Shanghai, China. For more information, visit, join the discussion with ISSA's LinkedIn group, follow ISSA on our Facebook page and Twitter account, or call 800-225-4772 (North America) or 847-982-0800.

About CMI

ISSA's Cleaning Management Institute (CMI) is one of the most recognized education and certification providers in the professional cleaning industry. Since its founding in 1964, CMI's third-party training has certified more than 250,000 individuals worldwide and furthered the education and development of cleaning and maintenance professionals, managers, supervisors, and executives. For more information, visit

About Restoration Technical Institute

Since 2012, the Restoration Technical Institute (RTI), an Institute of Inspection, Cleaning, and Restoration Certification (IICRC)-certified school and training center, has served the restoration, insurance, and related industries with the mission to provide opportunities, training and resources for the success of students and companies. In addition to offering a variety of IICRC certified courses, RTI has also developed continuing education, webinars, events, and other resources for the restoration industry. Operating out of Reading, Pennsylvania, the training center creates a full learning experience combining classroom, hands-on training, and real-world application. Students from all around the world have been delighted by the knowledge, passion, and inspiration they have received from their training experience. To learn more, visit

Experience Cincinnati 2020 CANCELLED


The Experience Responds to Coronavirus COVID-19

The Experience Conference Attendees and Exhibitors

With all of the media hype and new cases of the Coronavirus (COVID-19) now confirmed in the US and around the world, people are understandably concerned about the spread of the virus.  We take it very seriously at The Experience.  This is something that we have had on our program for the last 4 years, how to deal with a virus outbreak.

  • The top priority at The Experience Conference in Cincinnati is focused on the health and safety of all participants.  We are proceeding as planned to hold a safe and successful Show in Ohio, March 31st, April 1, 2 & 3, 2020.  We are looking forward to seeing everyone.  We have not had any cancellations and all of our speakers and exhibitors will be in attendance.
  • The COVID – 19 Coronavirus is creating a challenge to the event and travel industry as a whole.  WE also do realize that the impact of the negative media and speculations could be damaging to all communities and businesses.  This being said, we feel the best way to move forward is with a positive outlook on the facts presented and to take advice of the relevant scientist and authorities.  Last Friday we interviewed Dr. Gene Cole about the COVID – 19 and the recording is available at The Experience Facebook page.

The CDC recommends the following everyday prevention practices to help prevent the spread of the virus:

  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning product.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer that contains 60%–95% alcohol.

The Experience will have hand sanitizer sponsored by Benefect available as you move through the trade show area.  We also recommend that you educate yourself regarding the COVID-19 virus and the prevention methods to use by visiting the following health agencies;

Ultimately, we encourage everyone to make responsible decisions and stay home if they are sick. 

We at The Experience are monitoring the situation closely. Our show management is available to answer any questions you may have at  .

Thank you and we look forward to a safe and productive Experience Events in 2020.

IICRC 2020 Standards Summit

The 2nd Annual IICRC Standards Summit will be held

Thursday, March 19 & Friday, March 20

Tuscany Suites & Casino, Las Vegas, NV

Registration and Hotel Information can be found at

Please note this is a free event, but open only to
members of Standards Consensus Bodies.​

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