Revised Standard Published: ANSI/IICRC S800 Standard for Professional Inspection of Textile Floor Coverings


Revised Standard Published: ANSI/IICRC S800 Standard
for Professional Inspection of Textile Floor Coverings

Las Vegas, NV – [November 8, 2023] – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a newly-revised, ANSI-approved ANSI/IICRC S800 Standard for Professional Inspection of Textile Floor Coverings (2nd edition, 2023).

This standard describes the procedures, methods, and systems to be followed when inspecting synthetic and natural textile floor coverings and related products (e.g., carpets and cushions). Professional textile floor covering inspection consists of processes and procedures that are described in this Standard.

This Standard does not specifically address the protocols and procedures for installing or cleaning textile floor coverings.

This Standard cover the following in order to determine appropriate procedures for inspecting textile floor coverings:

 The Professional Carpet Inspector
 Commissioning Parties
 Writing Inspection Reports
 Inspection Tools, Equipment, and Materials
 Inspection Photography
 Chain of Custody, Storage, and Handling
 Field Testing
 Laboratory Testing
 Types of Complaints: Manufacturing Defects
 Types of Complaints: Product Performance Issues
 Types of Complaints: Installation Issues
 Types of Complaints: Shading
 Types of Complaints: Soiling and Spots
 Types of Complaints: Stains, Discolorations, and Yellowing
 Types of Complaints: Fading and Photo Bleaching
 Types of Complaints: Issues Specific to Woven Textiles
 Types of Complaints: Issues Specific to Carpet Cushion
 Limitations, Complexities, Complications, and Conflicts

Mark Violand, IICRC S800 Consensus Body Chairman, said: “After six years of painstaking discussions and almost rewriting the entire Standard, the 2nd edition of the ANSI/IICRC S800 Standard for Professional Inspection of Textile Floorcovering is completed. This standard is a valuable tool for all flooring inspectors, seasoned or novice, and others in the industry to use to help diagnose issues with textile floorcoverings. The S800 Consensus Body comprised of the best and brightest carpet inspectors and flooring professionals in the country. It took countless hours and dedication of the entire Consensus Body, and the textile floorcovering industry thanks them for that.”

Brandon Burton, IICRC Standards Chairman said: “This update represents a critical step to ensure the industry accepted Standard of Care reflects what is current and prudent in the field of Professional Inspection of Textile Floor Coverings. I commend Mr. Violand and the current IICRC S800 Consensus Body on the countless hours and effort they have volunteered to this revision, and to their ongoing commitment to our industry and its stakeholders.”

To purchase a copy of the new ANSI/IICRC S800: 2023 and other standards, visit IICRC standards are also available via the IICRC Standards Subscription website at For more information on other certification programs and standards offered by IICRC, visit

The IICRC is a global standards developing organization (SDO), accredited through the American National Standards Institute (ANSI), as well as a credentialing body that certifies individuals in 20+ categories within the inspection, cleaning, and restoration industries. With more than 60,000 certified technicians and 6,000 Certified Firms in 22 countries, the IICRC, in partnership with regional and international trade associations, represents the entire industry. The IICRC does not own schools, employ instructors, produce training materials, or promote specific product brands, cleaning methods, or
systems. For more information, visit


Press Contact:

IICRC Strategy & Communications

Restoration Technical Institute and The Language of Leadership Join Forces to Elevate Leadership Development in the Building Services Industry

November 6, 2023

Contact: Lisa Lavender, COO
Phone: 610-926-0223

Restoration Technical Institute and The Language of Leadership Join Forces to Elevate Leadership Development in the Building Services Industry

Reading, PA-based Restoration Technical Institute (RTI) and The Language of Leadership, headquartered in Bend, OR, are thrilled to announce a dynamic partnership dedicated to enhancing leadership skills within the restoration, cleaning, and related building service sectors. Central to this collaboration is a shared commitment to empowering individuals for success.

Erik Berglund, the visionary Founder and CEO of The Language of Leadership, has emerged as a leading authority in the field of effective leadership practices. Through his extensive expertise, Berglund has curated a range of courses, curriculum, and complementary programs.

The alliance will provide service providers with convenient access to leadership development resources via This initiative will initially feature a rollout to RTI's Digital Training Solution, encompassing The Language of Leadership's foundational courses "Welcome to the Language of Leadership" and "Expectations," along with the eBook "The Big 4 Excuses and How to Handle Them."

Furthermore, our offerings will encompass a comprehensive eLearning course, complimentary webinars, and the development of a High-Performance Learning Journey, affording participants the opportunity to convene on a monthly basis.

Berglund emphasizes, "You can add all the organization, structure, and strategy you want, but if your management team (at any level) cannot hold people accountable in a constructive and positive way, you are going to lose people and profits.”

“This collaboration not only bridges a crucial gap in expertise, but also synergizes with our methods and approaches. Erik’s program helps overcome a common obstacle to implementing training in the workplace, which is found in our ability to effectively and constructively hold individuals accountable for applying their training on the job," stated, Lisa Lavender, COO, Restoration Technical Institute.

While service providers may invest in cutting-edge technology, training, best practices, standardized processes, and strategic development, the linchpin remains the capacity of organizational leaders to effectively communicate and drive these initiatives forward.

About Restoration Technical Institute:
Established in 2012, Restoration Technical Institute is an approved IICRC school specializing in top-tier training for professionals in the restoration, cleaning, and allied industries. Offering a diverse array of learning options, including their signature Digital Training Solutions, live classes, and self-paced eLearning, RTI is dedicated to imparting knowledge, fostering passion, and inspiring success for both individuals and enterprises. We champion the application of Standards of Care, process adherence, and best practices, with a mission to instill happiness, pride, and innovation in all we serve.

About The Language of Leadership:
The Language of Leadership is a battle tested, tactical framework that is designed to help burned out, exasperated and underperforming leaders take back their time and sanity. Leadership doesn’t have to be this hard. Building a highly accountable team, and leading them with confidence, is possible when you speak The Language of Leadership fluently. We are passionate about transforming the way leaders ‘speak with’ and ‘listen to’ their people - we aim to empower leaders to develop a highly accountable team that’s fully engaged and living up to its potential. Leaders who confidently speak The Language of Leadership work less, earn more, and enjoy their job (and lives) way more!

Improving Performance Through Learning: A Practical Guide to Designing High Performance Learning Journeys, by Robert O. Brinkerhoff, Anne M. Apking, and Edward W. Boon.

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